Tipping Dilemma: Customers Feel Growing Pressure to Tip More Service Workers
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Tipping culture has expanded to more industries, causing "tip inflation." Customers now feel pressured to tip in unfamiliar contexts.
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Etiquette expert Lisa Mirza Grotts gives tipping guidelines 20% for servers, varies for hotel staff. She says tip when service is performed, but it's okay to not tip for self-service.
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"Tipping point" happened in 2020; pandemic increased tips to support essential workers. Suggested tip amounts also increased tips due to social pressure.
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With no social pressure, such as rideshares, people tip less. Businesses want tips to raise worker pay without raising prices due to inflation fears.
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There's no universal tipping rule. Finance experts say 20% isn't always mandatory, except for excellent service. Consider worker wages in deciding when to tip.