Walmart, Little Caesars, and More Retail Giants Use AI to Enhance Customer Experience

Desirée Gosby, Walmart VP, built an AI platform to power customer service chatbots and text-based shopping.

Anita Klopfenstein, Little Caesars CIO, uses AI for demand forecasting to ensure quick pizza pickup.

Keyvan Mohajer, SoundHound CEO, pioneered AI bots taking drive-thru orders at White Castle.

Shawn Stover, GE Appliances VP, created recipe and appliance assistant apps using generative AI.

Josh Wilson, Particl CEO, uses AI to analyze competitors' sales to inform pricing and products.

JJ Zhuang, Instacart VP, built an AI tool to suggest recipes and products to buy based on customer queries.