Posted 10/14/2023, 12:30:00 PM
Borrowers Face Frustration as Botched Student Loan Payment Rollout Leads to Errors
- 31-year-old Juniper with $44k in student loans shocked by higher payments after Biden's new plan botched
- Applied for new SAVE plan showing $47/month but loan servicer charged $138/month instead
- At least 420k borrowers have had incorrect SAVE payments from loan servicers
- Errors causing hours on hold, frustration as federal loan payments resume after 3.5 year pause
- Juniper frustrated by lack of planning, systems ahead of payment resuming "Goat rodeo...short of something with swear words"
