Swiss Airlines Leaves 111 Passengers Stranded Without Luggage in Bilbao Due to Staff Shortage
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A Swiss Airlines plane left all 111 passengers' luggage behind in Zurich due to staff shortage, causing 2 hour wait at baggage claim in Bilbao.
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Passengers were not informed by the pilot that their bags were not loaded onto the flight to Bilbao.
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Airline says plane had to takeoff for Bilbao without luggage in order to fly new passengers back to Zurich before airport closed.
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Some passengers say vacation was "ruined" by having no luggage upon arrival in Bilbao.
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This is not the first time a flight has left passenger luggage behind, as 2 Scoot flights did so in July due to heat wave concerns.