Las Vegas Hotel Housekeepers Face Angry Guests, Heavy Workloads as Profits Surge

Housekeeper Xochitl Mendez says guests at the Las Vegas hotel she works at are angry about dirty rooms, yell at her, and sometimes even throw things.

Mendez makes $21 an hour but says pay hasn't kept up with rising costs, and she rarely gets tips.

Housekeepers want panic buttons, minimum staffing levels, higher pay, and required daily cleaning, but Nevada repealed the pandemic daily cleaning law.

Hotel room rates and profits have surged, but staffing is still below pre-pandemic levels, meaning housekeepers work harder to clean messier rooms.

Housekeepers in Las Vegas may strike, while those in Washington D.C. want a law requiring daily cleaning made permanent.