Silicon Valley Bank Tries Rebuilding Trust After Failure

A year after Silicon Valley Bank's failure, the start-up-focused bank is trying to rebuild trust and get the message out that it's still operating under new ownership.

SVB lost many customers after its collapse, but says 81% of pre-failure customers still have accounts. It's working to convince them and others to return.

Competitors swooped in to grab many of SVB's former clients when it failed. The bank no longer dominates the tech banking space as it once did.

The days of SVB being the exclusive tech banker, providing loans based solely on relationships, are over. Clients now spread money over multiple banks.

Some former customers, like tech CEO Biju Ashokan, pulled all deposits after the failure and don't plan to return, wary of getting "burned twice."