Posted 1/26/2024, 10:47:47 AM
Google Fires One Search Rater Firm, But Human Raters Still Have a Role
- Google fired one search quality rating company (Appen), but still employs others - this does not mean raters are going away
- Speculation that firing was related to unionization efforts or cost cutting, not replacing raters with AI
- Google already uses AI systems to rate search quality at scale, so it's not a question of if AI will replace human raters
- Human raters still provide useful training data for AI systems as well as direct search quality ratings
- Despite speculation, there's no evidence Google plans to imminently replace human search quality raters with AI