Posted 3/5/2024, 2:33:00 PM
Voice AI Startup Presto Hits Roadblocks Despite Drive-Thru Ambitions
- Presto Automation provides AI voice recognition tech for fast food drive-thrus, but is struggling financially and losing major clients
- Chains like Del Taco, White Castle, and McDonald's have tested Presto's tech but waffle on fully adopting it
- The AI bots still require significant human involvement to accurately input orders
- Presto also provides ordering tablets, but Applebee's, Chili's, and Red Lobster won't renew contracts
- Despite struggles, Presto's CEO remains optimistic about future widespread adoption of their voice AI tech