Yelp adds AI summaries to reviews, but experts debate their usefulness
• Yelp is adding AI-generated summaries of reviews to make decisions easier, but they may just be redundant.
• Yelp has been using AI for years in features to reduce decision paralysis when choosing restaurants.
• However, Yelp's interface has issues like sponsored content and unhelpful questions that contribute to decision paralysis.
• Yelp's original idea of equal opinions leading to truth about restaurants is flawed - volume of amateur reviews doesn't equal expertise.
• Reviews may show general sentiment, but you won't know if you'll enjoy a restaurant until you personally experience it.