Air Canada apologizes for booting passengers who complained that their seats were smeared with vomit

Air Canada apologized for booting 2 passengers off plane after they complained seats were smeared with vomit.
Passenger Susan Benson described incident in Facebook post - seats smelly, attendants tried quick clean, told passengers to sit anyway.
Pilot accused women of being rude, had them escorted off plane by security, said they could rebook at own expense.
Benson disputed women were rude, said they were upset but not rude.
Air Canada admitted operating procedures not followed correctly, should not have booted passengers off plane.

seattletimes.com

Relevant topic timeline:

9/3/2023

2 passengers were kicked off an Air Canada flight because they refused to sit in seats covered in puke, fellow traveler says

Two Air Canada passengers were escorted off a plane for refusing to sit in seats that were covered in vomit, according to another passenger's account.