Alibaba and TikTok Showcase AI and Ecommerce at CES, While Startups Aim to Empower Merchants
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Alibaba debuted its new Smart Assistant AI chatbot at CES to help users navigate its Alibaba.com sourcing platform, though the technology faces limitations.
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TikTok hosted influencer live-streaming shopping sessions at its CES booth to showcase ecommerce potential, but can't yet sign up Chinese suppliers.
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Chinese suppliers are key to platforms like Temu and Shein that aim to undercut Amazon's pricing in the US.
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Startups like Spaceship are using AI to help merchants manage their own ecommerce shops and compete with mega platforms.
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AI language models are becoming ubiquitous, but still have progress to make before handling sophisticated business use cases.