Amazon, Friction, and the FTC

the Federal Trade Commission's (FTC) lawsuit against Amazon for allegedly enrolling consumers into Amazon Prime without their consent and making it difficult to cancel subscriptions. The key points are:

1. The FTC alleges that Amazon used "dark patterns" to trick consumers into enrolling in Prime without their knowledge.
2. The complaint also claims that Amazon made the cancellation process for Prime difficult and confusing.
3. The FTC argues that Amazon's practices have cost consumers significant money and violated consumer protection laws.
4. Some argue that Amazon's dark patterns and complex cancellation process are reasonable and that consumers should be educated about the value of Prime.
5. The lawsuit raises broader questions about the trade-offs between convenience and privacy on the internet and the application of antitrust laws to the digital age.