Amazon's New AI Assistant Rufus Offers Helpful Shopping Tips But Sometimes Stumbles on Follow-Ups
-
Amazon's new AI shopping assistant Rufus provides quick answers to product questions in the Amazon shopping app
-
Rufus gave helpful details on products like windshield wipers and Final Fantasy video games
-
The bot stumbled on some follow-up questions, confusing weightlifting plates with dining plates
-
Rufus had good vacation packing tips for a trip to Ireland
-
The bot fell short when asked for the cheapest paper towels, listing brands rather than a direct recommendation