App Store users are downrating Twitter’s rebranding to X with 1-star reviews
Mixed reactions to Twitter's rebranding to X and surge in negative reviews on the U.S. App Store.
Key points:
- Nearly 78% of U.S. iOS reviews for the newly renamed X app have been 1-star reviews since the rebranding, compared to 50% in the previous two weeks.
- Users expressed frustration with the new logo and name, demanding the return of the Twitter bird.
- Despite the negative reviews, X's worldwide installs grew 20% week-over-week after the rebranding, with a 3-4% increase in weekly user growth.
- Time spent per user fell 7% and daily sessions per user fell 6% following the renaming of the app to X.
- The rebranding was an attempt to transform Twitter into Elon Musk's vision of an "everything app," but it remains to be seen if X can thrive after losing the trust and goodwill of some longtime Twitter users.