Companies Scale Up AI amid Growing Pains
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Companies are moving from AI pilots to enterprise-wide scaling, with 39% of CEOs planning to do so this year. However, there are technical challenges to making this transition.
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To scale AI successfully, companies need joint teams of technical and business experts, not just IT staff. The business context is critical.
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Companies will need to get employees comfortable with AI tools that may listen in or manage tasks. This can be unsettling at first.
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If an AI tool isn't being used, companies should examine why instead of blaming users. They may need more education/training.
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Rather than replacing jobs outright, AI is more likely to change roles by taking over certain tasks. But this still requires helping workers adjust emotionally.