Kaiser Permanente deploys AI assistant to cut doctors' admin work amid worker strike over burnout

Kaiser Permanente is rolling out an AI assistant from startup Nabla to help doctors with administrative work as its workers strike over burnout and wages.

Nabla's Copilot AI listens to doctor-patient conversations, transcribes notes, and handles paperwork to cut down admin time.

The AI assistant will start with 10,000 doctors in Northern California and may expand to Kaiser's whole US network if successful.

Nabla upgraded Copilot from GPT-3 to GPT-4 but mainly uses its own large language model, with GPT-4 for verification.

Kaiser fast-tracked the Nabla deal amid worker unrest, though the AI doesn't replace clinical work doctors do.