AT&T Offers $5 Credit After Nationwide Outage Disrupts Service
• AT&T plans to offer $5 credit to customers impacted by nationwide mobile network outage • Outage on Thursday disrupted service to tens of thousands of AT&T mobile customers • Company apologized, recognizes frustration and impact on customers connecting with others • Credit will be automatically applied within 2 billing cycles, doesn't apply to prepaid/Cricket • AT&T believes outage caused by application of incorrect process during network expansion