Posted 2/25/2024, 4:19:00 AM
AT&T Offers $5 Credit to Customers After Major Texas Outage Impacted Over 70,000
- AT&T announcing $5 credit to customers after major outage on Feb 23 that impacted thousands
- Outage caused by "incorrect process" during network expansion; not a cyber attack
- Over 70,000 customers in North Texas/Dallas-Fort Worth area impacted at one point
- FCC and FBI investigating the outage
- Credit equals average daily cost of service; does not apply to AT&T Business, Prepaid or Cricket customers