Posted 2/26/2024, 8:37:36 PM
AT&T Offers $5 Credit After Major Outage, Customers Unhappy with Small Gesture
- AT&T had a major cellphone outage last week impacting over 70,000 users for hours
- AT&T says the outage was caused by an incorrect internal process, not a cyber attack
- To make up for the outage, AT&T is offering a $5 credit to impacted customers
- People are unhappy about the small $5 credit compared to the disruption
- Twitter responses mock the $5 credit, with jokes like "don't have to pay 1/40th of my phone bill this month"