Posted 2/26/2024, 12:00:00 AM
AT&T Offering $5 Credits to Customers Impacted by Network Outage Caused by Coding Error
- AT&T will give $5 credits to affected customers for last week's network outage
- Credits will be applied within 2 billing cycles, excluding AT&T Business, prepaid, and Cricket customers
- Outage knocked out cellphone service for thousands of AT&T users across the U.S. last Thursday
- AT&T blamed the outage on an error in coding, not a cyberattack
- Prepaid customers impacted will have options available, though AT&T did not specify