CEO Replaces 90% of Staff with AI, Sparking Backlash Despite Boasting Major Efficiency Gains
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CEO Suumit Shah replaced 90% of his customer support staff with AI chatbots, boasting efficiency gains like instant response times and 85% cost reduction.
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Despite backlash, Shah defends the move as necessary and forward-thinking, saying repetitive "copy and paste" jobs will be fully automated soon.
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The rise of "lazy girl" jobs has been embraced by Gen Z, but automation threatens these low-stress roles involving repetitive tasks.
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Shah is not alone - other CEOs are eagerly adopting AI to reduce headcount and boost productivity.
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Platforms like IBM and Indeed are already automating roles or planning hybrid "cyborg" recruiters, replacing thousands of human jobs.