Posted 12/16/2023, 5:47:43 PM
Air India Express Gets Notice for Baggage Lapses on Hopping Flight
- BCAS issued a show cause notice to Air India Express for failing to do mandatory baggage reconciliation on a Jaipur-Delhi-Goa flight
- A passenger took the wrong bag belonging to a cabin crew member when deplaning in Delhi; his own bag flew on to Goa
- The crew discovered the missing bag before landing in Goa; the aircraft was thoroughly checked once landed
- BCAS says the airline should have identified and offloaded the unclaimed bag in Delhi
- Passenger-baggage reconciliation is crucial after the 1985 Air India bombing requiring it for all hopping flights