Data Quality and Responsible AI Adoption Critical for Business Success in the Experience Economy
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Business success relies on trust, data quality, and responsible AI adoption to drive productivity, creativity, and customer experiences.
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Generative AI is being rapidly adopted, but its value depends on strong data foundations - quality data inputs enable quality AI outputs.
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Leaders must prioritize improving data security, compliance, literacy, tools to harness AI, with data quality being the top priority.
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Designing end-to-end connected processes - not disjointed systems - maximizes data flow and quality on which AI relies.
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Competing in an experience economy requires earning trust by reviewing AI outputs, ensuring security, and personalizing service.