Technology Aids and Hinders Peacemaking Efforts
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AI tools like geographic information systems, virtual reality, and data analysis are being used in conflict mediation to provide insights and reach more people.
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Digital technologies allowed mediators to continue negotiations remotely during COVID-19 travel restrictions.
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Technology can help make conflict resolution more inclusive by reaching people in dangerous areas.
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However, AI biases and fake information threaten the evidence-based approach central to mediation.
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While technology is becoming more common in peacemaking, human relationships and prejudices remain at the core of political processes.