Posted 4/4/2024, 12:30:00 PM
Google shutting down Nest Secure system in 2024, leaving users without home security
- Google is shutting down Nest Secure on April 8, 2024, rendering the home security systems useless, with no clear explanation why
- Nest Secure was one of Google's best smart home products - easy to install and use, with great integration and self-monitoring
- There's no good replacement - the ADT partnership doesn't benefit Google customers much
- The shutdown erodes consumer trust in Google's smart home products when it already is low
- Google needs to provide good reasons when ending services to avoid angering customers and undermining faith in their ecosystem