Posted 3/7/2024, 8:20:26 PM
Roku Customers Outraged Over New Terms Requiring Agreement or Devices Locked
- Roku users threatened to stop using devices after new terms of service require agreement or devices are locked
- Users unable to use paid-for devices unless they agree to updated terms around dispute resolution
- To opt out, users must mail physical letter by March 21 with detailed personal info
- Roku failing to properly notify users of policy changes ahead of time
- Customers questioning business practices and may switch to rivals like Amazon/Apple