Dollar General Removing Self-Checkout from 300 Stores to Reduce Theft
• Dollar General removing self-checkout from 300 stores with high shrink (lost/stolen merchandise) • Currently has self-checkout in 14,000+ stores, but changing strategy to reduce theft • Shrink increased over 100 basis points in Q4 and full year 2022 • Converting 9,000 self-checkout registers to assisted-checkout • Limiting self-checkout transactions to 5 items or fewer to reduce shrink