Retailers Roll Back Self-Checkout Lanes Over Theft and Loss Concerns

Dollar General, Target, and Walmart are rolling back self-checkout in stores due to concerns over theft and loss prevention.

Self-checkout lanes have higher rates of shoplifting and scanning errors compared to cashier-manned registers.

Target is limiting self-checkout purchases to 10 items or fewer to reduce wait times and improve the customer experience.

Walmart clarified that limiting self-checkout to Walmart+ members is not company policy, but some stores may restrict lanes temporarily.

While self-checkout lanes are being scaled back, experts think they will remain in stores long-term but with more restrictions.