DoorDash Introduces AI and Agent-Powered Voice Ordering Solution

DoorDash has developed voice ordering capabilities incorporating AI to support restaurant operations, allowing operators to increase sales, provide a personalized customer experience, and relieve in-store labor burdens.

doordash.com

Relevant topic timeline:

8/3/2023

DoorDash and Shopify Offer E-commerce Bright Spots

- DoorDash reported record-breaking numbers in terms of revenue, gross value of orders, and total orders in the second quarter. - The company's revenue increased by 33% to $2.13 billion compared to the same period last year. - DoorDash raised its full-year forecast for gross marketplace volume to a range of $64.2 billion to $65.2 billion. - CEO Tony Xu emphasized that online meal delivery still represents a small percentage of the overall restaurant business, indicating potential for further growth. - This positive performance contrasts with the slowdown experienced by other e-commerce companies after the initial surge in online shopping during the pandemic.

9/7/2023

Industries Accelerate Adoption of Speech AI to Transform Customer and Employee Experiences

Speech AI is being implemented across various industries, including banking, telecommunications, quick-service restaurants, healthcare, energy, the public sector, automotive, and more, to deliver personalized customer experiences, streamline operations, and enhance overall customer satisfaction.

9/18/2023

Restaurants Turn to AI to Boost Efficiency and Enhance Customer Experience

The restaurant industry is increasingly incorporating artificial intelligence (AI) to reduce costs, enhance productivity, and improve customer experience.

9/18/2023

DoorDash Partners with More Grocers Ahead of Instacart IPO, Heating Up Grocery Delivery Competition

DoorDash has expanded its list of grocery partners, posing a potential threat to competitor Instacart.

9/18/2023

DoorDash Expands Grocery Delivery through New Partnerships with Regional Grocery Chains

DoorDash has announced multiple new grocery partners, including CUB, Eataly, El Super, Fiesta Mart, Lowe's Markets, Pruett's Food, Stater Bros. Markets, and Strack & Van Til, as part of its swift expansion in the grocery category, aiming to provide more opportunities for retailers of all sizes to reach consumers online.

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Posted 8/28/2023, 12:57:27 PM

DoorDash Introduces AI and Agent-Powered Voice Ordering Solution

doordash.com

Relevant topic timeline:

8/3/2023

DoorDash and Shopify Offer E-commerce Bright Spots

9/7/2023

Industries Accelerate Adoption of Speech AI to Transform Customer and Employee Experiences

9/18/2023

Restaurants Turn to AI to Boost Efficiency and Enhance Customer Experience

The restaurant industry is increasingly incorporating artificial intelligence (AI) to reduce costs, enhance productivity, and improve customer experience.

9/18/2023

DoorDash Partners with More Grocers Ahead of Instacart IPO, Heating Up Grocery Delivery Competition

DoorDash has expanded its list of grocery partners, posing a potential threat to competitor Instacart.

9/18/2023

DoorDash Expands Grocery Delivery through New Partnerships with Regional Grocery Chains