2024 Pivotal for Generative AI to Deliver on Promise and Avoid Fading Hype
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Generative AI is gaining momentum, with 2024 likely being a pivotal year to demonstrate value. Enthusiasm is high but could fade if results don't materialize.
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Top applications are cybersecurity, sales/customer service, product development, and supply chain. However, most models fail to sustain over time.
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Talent and governance/risk management are top organizational gaps needing attention for successful generative AI adoption.
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Outsourcing AI to consultants is accelerating as an option for companies struggling with internal capability building.
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Realizing the promise of generative AI relies on strong data foundations, which most companies lack, leading to significant data wrangling overhead.