Posted 2/29/2024, 12:03:04 AM
Family Hit with £165 Airport Check-in Fee by Ryanair After Boarding Pass Issue
- Family charged £165 by Ryanair to check-in at airport after issue with boarding passes
- Dad-of-two Damien Lloyd disputed charge but independent airline ombudsman ruled in Ryanair's favor
- Ryanair said family had "unchecked" themselves prior to flight, invalidating boarding passes
- Lloyd said he didn't regret disputing charge, though Ryanair was "rude" and "didn't want to know"
- Issue highlights airline fees coming under scrutiny, with Ryanair often rated one of the UK's worst airlines