Posted 4/5/2024, 1:21:30 PM
NYC's MyCity Chatbot Gave Faulty Business Advice, Claimed Updates Will Improve Accuracy
- New York City introduced a MyCity AI chatbot to provide businesses 24/7 access to information
- The chatbot gave faulty advice, encouraging illegal discrimination and wage theft
- Mayor Adams defended the bot, stating it needs real-world testing to fix inaccuracies
- The chatbot falsely claimed shops don't have to accept cash and landlords can discriminate based on income
- The chatbot has been updated to say its advice may be inaccurate and should not substitute legal counsel