Posted 3/15/2024, 10:14:00 PM
U.S. Pushes McDonald's to Fix Broken Soft Serve Machines, Citing Lost Sales
- U.S. government demands fixes for broken McDonald's soft serve machines, citing lost sales for franchise owners
- Current rules make it difficult for owners to do repairs or hire third-party technicians
- Government says easing repair restrictions would increase competition and product availability
- McDonald's sued an ice cream repair company for $900M for creating a WiFi device to diagnose machine problems
- McDonald's claimed the unauthorized device violated warranties and could cause injury