Posted 4/15/2024, 11:00:44 AM
Framework Laptop Users Frustrated by Inconsistent Software and Firmware Updates
- Framework's hardware is generally good, but its software and firmware updates have been inconsistent and delayed.
- Driver bundles and BIOS updates often go months or years without updates, delaying features, fixes, and security patches.
- CEO Nirav Patel has acknowledged these software issues and promised improvements, but timelines remain vague.
- A 2022 Thunderbolt upgrade for the 12th-gen Intel Framework Laptop still hasn't been delivered nearly 1.5 years later.
- Attempted BIOS updates have entered beta testing but continued to have issues, frustrating users asking for software fixes and updates.