Posted 12/19/2023, 11:56:00 PM
Rite Aid Banned from Facial Recognition for 5 Years Over Biased and Unsafe Technology
- FTC banned Rite Aid from using AI-powered facial recognition for 5 years due to lack of consumer protections and falsely tagging customers as shoplifters
- Rite Aid's system generated thousands of false positives, matched people from different locations, and was more likely to falsely flag people in Black and Asian areas
- FTC settlement requires Rite Aid to implement consumer safeguards for biometric data use, discontinue unsafe technology, and establish robust data security overseen by executives
- Rite Aid disagreed with some allegations but stopped using the technology over 3 years ago and is focused on bankruptcy proceedings and resolving lawsuits over opioid crisis
- Rite Aid closed over 200 stores in past year, faces lawsuits alleging it fueled opioid epidemic by filling suspicious prescriptions