Microsoft Study Shows AI Delivering Big Gains for Telecoms
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Generative AI brings massive productivity gains, increasing revenue and lowering costs for telecoms. Microsoft study shows $3.50 return per $1 invested.
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Bots like Veronika are enhancing customer experiences, quickly and accurately addressing concerns and recommending personalized offers.
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Tools like Azure Operator Insights optimize networks, improving efficiency, reliability and security through data-driven configurations.
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Copilot drives internal efficiency, allowing teams to focus on high-value activities. Elisa and Lumen seeing immediate productivity gains.
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New unified platforms from Amdocs leverage AI to power marketing, sales, commerce and service on a single telco cloud platform.