Posted 4/3/2024, 5:09:12 AM
HD Raises $5.6 Million to Build AI-Powered Healthcare Chatbots for Southeast Asia
- HD raises $5.6M to build healthcare chatbots using AI to provide 24/7 customer support in Southeast Asia
- Chatbots have evolved thanks to large language models (LLMs), allowing for more nuanced conversations
- HD sees opportunity to leverage all of its anonymized customer data to train specialized chatbots for healthcare
- The company plans to roll out an AI-powered chatbot on its marketplace in 3 months, then sell access to other providers
- HD focused on sustainable growth during pandemic rather than high valuations, allowing it to now expand faster than competitors