Helldivers 2 Community Manager Temporarily Banned on Discord After Trying to Keep Up with Flood of Player Requests
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Helldivers 2 community manager Katherine Baskin was temporarily blocked from Discord for sending too many DMs while trying to provide player support.
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With over 400k server members, Baskin was getting hundreds of requests per day and replying very quickly, triggering Discord's bot detector.
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Baskin and Helldivers 2 creative director Johan Pilestedt called out Discord on Twitter to get her account restored so she could get back to work.
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After less than 48 hours, Baskin's account was restored and she pledged to get back to supporting players.
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Helldivers 2 has struggled with its massive success, surpassing records and exhausting its staff, who have raised server limits to try to manage weekend rushes.