Post Office Scandal Reveals Dangers of Blind Faith in Faulty Technology
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Post Office scandal with Horizon accounting system was a major miscarriage of justice, ruining lives of 900 subpostmasters falsely accused.
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Horizon system was flawed from the start - "bug-filled monster" that was foisted on non-technical subpostmasters without adequate training.
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Despite excellent investigative journalism over the years, the scandal took far too long to gain political attention and action.
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Key lesson is the blind faith placed in faulty technology by the Post Office, failing to properly investigate deficiencies.
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Risk now is deploying opaque AI systems that will make similar injustices even harder to remedy.