Posted 4/1/2024, 12:13:16 PM
Proceed with Caution: AI Meeting Assistants Promise Productivity But Risk Unintended Consequences
- AI features like Zoom's "AI companion" and Teams' "Copilot" are providing real-time feedback in work meetings
- These AI tools promise benefits like increased productivity and meeting summaries
- Over-reliance on AI feedback could lead to lacking understanding and commitment to act
- Leaders should consider impacts on power dynamics, knowledge, and take time to understand how these AI features work
- Authors urge caution before fully integrating AI feedback features without understanding the potential downsides