AI Chatbots Promote Mental Health Access But Raise Cultural Competency Concerns
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The author spoke to an AI chatbot named "Black Female Therapist" and found it provided thoughtful, tailored responses to her problems. However, she wondered if the AI was appropriating a Black woman's voice.
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AI chatbots are increasingly being used for mental health support due to convenience and low cost. However, some experts worry they perpetuate biases if not carefully designed.
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Black mental health professionals question whether AI can understand the nuances of Black peoples' cultural experiences to provide appropriate care.
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Apps promise to provide culturally sensitive therapy through sophisticated algorithms and diverse teams. But a psychotherapist argues AI lacks human relational elements.
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While flawed, AI chatbots help democratize access to support. But for some, nothing can replace human therapists' cultural competency.