Posted 9/10/2023, 9:34:30 AM
U.S. Immigration Relies on Faulty Translation Tools, Causing Confusion and Mistakes for Refugees
- Immigration officials instructed to use inaccurate translation apps like Google Translate to communicate with detainees
- Errors lead to confusion, incorrect info given to detainees, issues on applications
- Customs and Border Patrol app "CBP One" only handles a few languages and still makes mistakes
- Examples Haitian Creole text translated to gibberish, asylum denied over small grammar issues
- Dialects like Dari not recognized at all, causing problems for Afghan refugees
- Biases in government and AI mean tools meant to help end up causing harm