Microsoft Questions AI's Role in Mental Health Care
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Microsoft has added AI capabilities to Windows 11, raising questions about AI's role in mental health treatment.
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AI is growing in healthcare, with some seeing potential benefits in mental illness treatment. However, empathy is key in psychotherapy, and it's unclear if AI can truly empathize.
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AI has limitations in improvising and generating original emotional experiences needed for psychotherapy. Dangers were shown when an AI chatbot user died by suicide.
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AI risks perpetuating harmful biases that undermine cultural competency needed in therapy. Studies show racial concordance is highly valued by many patients.
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AI has promise in some psychiatric applications like predicting depressive episodes, but its place is undefined and requires ongoing scrutiny regarding life-or-death situations.