JPMorgan Leads Banks in AI Adoption, But Followers Can Still Catch Up With Vision and Talent Strategies

JPMorgan Chase leads North American banks in AI adoption according to Evident Insights' "evident index", which assesses businesses' AI readiness.

JPMorgan ranked highest in innovation, research, patents, and transparency around responsible AI. Its CEO Jamie Dimon sees major economic impacts from AI.

Top banks like JPMorgan are pulling far ahead in AI, making it hard for others to catch up now given their first-mover advantage and investments.

However, followers can learn from leaders and focus on articulating an AI vision, hiring talent, research, and making banks attractive places for AI experts.

Attracting scarce AI talent is key to staying competitive, but only 1 in 10 workers globally have in-demand AI skills according to a Salesforce survey.