Posted 3/16/2024, 1:28:30 PM
Elderly Couple Paid Over $5K for Broken Reclining Seats on JetBlue, Offered Only $400 Credit
- Elderly couple paid $5,200 for reclining "Mint Class" seats on JetBlue, but seats were broken and couldn't recline on both flights
- Couple wanted reclining seats so they could rest comfortably during the 7-hour flights across the country
- JetBlue offered only $400 travel credit, just 8% of what couple paid, as compensation
- Couple does not plan to ever fly JetBlue again after terrible experience
- JetBlue knew seats were faulty in advance but did not inform passengers