LaGuardia Soars to #1 in Passenger Satisfaction After Multi-Billion Dollar Redesign
• LaGuardia Airport rises from worst to first in passenger satisfaction survey, receiving a score of 4.24 out of 5 in 2023 • LaGuardia was previously rated the worst airport in North America in 2018 passenger surveys • The improved score comes after the completion of LaGuardia's multi-billion dollar redevelopment project • Over 4,000 passengers were surveyed on aspects like cleanliness, amenities, staff courtesy and more • The Port Authority's airports saw record traffic in 2022, serving 144 million passengers across LaGuardia, Newark and JFK airports