LibsOfTikTok Founder Criticizes Southwest's Policy After Uncomfortable Flight
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LibsOfTikTok founder Chaya Raichik complained on Twitter about a "massive obese guy" encroaching on her seat on a Southwest Airlines flight. She said he was violating Southwest's policy.
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Raichik posted photos of the man edging into her seat. She claimed he was eating fast food, throwing trash on the floor, and taking up half her seat.
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Southwest Airlines reached out to Raichik and offered her a $150 voucher, but she said she would never fly Southwest again after her poor experience.
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Southwest has a "Customer of Size" policy allowing obese passengers to get additional seats for free if they encroach on other seats. This has garnered mixed feedback.
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Some TikTok influencers have praised Southwest's policy and called for other airlines to adopt similar policies to accommodate obese passengers.