Posted 2/29/2024, 2:11:00 AM
Benioff Rails Against AI Missteps While Touting Salesforce Data Supremacy
- Marc Benioff went on a 30-minute rant about problems with AI like inaccurate data and violations of privacy
- He highlighted issues competitors have faced, like Air Canada's chatbot giving wrong info that courts enforced
- This shifted focus from Salesforce's weak sales forecasts and buoyed the stock price
- Benioff positioned Salesforce as best for enterprise AI due to its integration of customer data and metadata
- He likened Nvidia's AI chips to Levi's jeans for miners, but said Salesforce has the real gold in its data