McDonald's to Phase Out Self-Serve Soda by 2032, Prioritizing Drive-Thru and Digital Orders
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McDonald's is eliminating self-serve soda machines at its US restaurants by 2032. This change reflects shifting consumer behavior during the pandemic.
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With fewer people dining in, McDonald's has seen a surge in drive-thru and delivery business. Self-serve machines are less necessary.
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McDonald's plans smaller or no dining rooms in future restaurant designs to focus on drive-thru and digital orders.
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Digital sales now make up 40% of McDonald's total sales.
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McDonald's is also testing a new "CosMc's" small-format location with a reduced dining area to expand into new areas.