McDonald's Suffers Major Global Tech Outage, Highlighting Reliance on Technology

McDonald's suffered a major tech outage impacting restaurants and apps globally, showing reliance on tech systems
Outage caused by 3rd party provider during a configuration change, came after McDonald's warned of tech disruption risks
Outage impacted ability to take orders and payments in apps and restaurants in multiple countries
McDonald's aims to increase use of tech like AI to improve efficiency, despite acknowledging AI risks
About 1/3 of McDonald's sales already come from digital platforms like mobile apps and kiosks